" Sibling Not Showing " in Fees Module when User Updates a Sibling after Updating to VIDYA 2.24.3

" Sibling Not Showing " in Fees Module when User Updates a Sibling after Updating to VIDYA 2.24.3


Problem Description :

After updating to VIDYA 2.24.3, when a sibling is updated from user end, the sibling details do not appear during fee submission in the Fee module. This issue prevents users from submitting fees for siblings together.

Screenshot :

​

Root Cause :

The issue mainly occurs after updating to Latest version of  VIDYA School Management Software Version 2.24.3 

Solution or Workaround :

The Sibling information does not appear unless a specific query is executed 

Quote
use VIDYACOMM
Go

Delete Tb_St_Sibling where Active=0
Go

References :

Find the SQL Query File with this article

    • Related Articles

    • Fee Head Showing Double

      Fee Head Showing Double Reason:- Once you do fee setting. After that change Class Fee Structure. Then do fee setting again. Then fee head will be shown double in fee setting and fee entry section. Solution :- First Create the proper backup of ...

    • 🏫 Exam Module – Problem & Solution Guide (From Basic to Advanced Issues)

      1️⃣ Error in Generating Marksheet ❌ Error: “Index was outside the bounds of the array” ? Cause: Mark Entry is not filled. ✅ Solution Steps: ? Go to Mark Entry Section in Exam/Exam CBSE Module. ? Select Shift, Class, Stream, Section → Click Load ...

    • 🖨️ VIDYA Software Closes on Clicking the Print Button

      ⚠️ Problem When the user clicks the Print button, the software closes or crashes instead of opening the print dialog. ? Cause The most common reason is a corrupted or incompatible printer driver. When the application triggers the print function, the ...

    • 🔧 How to Process a Complaint for Reinstallation of VIDYA Software

      When a customer requests a reinstallation of the VIDYA School Management Software, it’s essential to follow a clear process to ensure licensing compliance and successful data transfer. Follow the steps below based on whether the reinstallation is on ...

    • Certificate or Student Modify Section Not Working

      Issue: Certificate or Student Modify Section Not Working Problem: Sometimes, after updating the software, the Certificate Modify or Student Modify section may not work properly. You may also notice that generated certificates are not showing. Reason: ...